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Q. Can I cancel my order ?
Q. How do I tell you what I want on my create your own order ?
Q. Do the 'create your own' orders take longer than standard items ?
Q. Can I return/exchange my create your order if I don't like it ?
Can't find your answer on our faq's? Send us a message!
Q. How long will my order take to be dispatched ?
Q. How long will delivery take after my order has been dispatched ?
Q. Where do I collect my order From ?
Q. Can I return my Item?
Q. How do I return my item?
Q. What if I have received the wrong order ?
Q. What if my item has a fault ?
Please see below for all you need to know about caring for your items after purchase.
* Wash your merch on a low 30 degree wash (inside out).
*Allow to air dry (do not tumble dry)
*Iron inside out
*Do not wash your jute bags in the washing machine. Sponge clean only.
DUE TO ANNUAL LEAVE ANY ORDERS PLACED ON OR AFTER SATURDAY 28TH SEPTEMBER - WILL BE PROCESSED MONDAY 14TH OCTOBER (THEN USUAL T'c &C's apply).
HALLOWEEN ORDERS - LAST CHANCE FOR GUARANTEED DELIVEREY WITH 2ND CLASS ROYAL MAIL 22ND OCTOBER.
LOCAL COLLECTIONS HAVE ALSO BEEN STOPPED FOR A SMALL PERIOD OF TIME.
Thanks so much Rhi xx